FAQ

Q1: HOW LONG DOES IT USUALLY TAKE FOR THE ITEMS TO REACH ME?

A1: WE DO NOT HOLD READY STOCKS FOR MOST ITEMS, ESPECIALLY THOSE BULK ITEMS. FROM ORDERING TO PRODUCTION AND REACHING TO YOU BEAUIFUL HOME, IT SHOULD TAKE LESSER THAN 8 WEEKS. BUT FOR SMALLER ITEMS, WE MIGHT HAVE READY STOCK. ASK US!

Q2: HOW DO I ORDER?

A2: EMAIL US WITH THE ITEMS YOU ARE KEEN IN AND WE WILL GUIDE YOU ALONG, USUALLY IT IS 50% DEPOSIT UPON ORDER CONFIRMATION VIA INTERNET BANKING AND 50% UPON ITEMS REACHING SINGAPORE.

Q3: HOW DO I KNOW YOU GUYS ARE RELIABLE?

A3: YOU DON’T! SERIOUSLY NO MATTER HOW MUCH WE ASSURE YOU, THERE WILL STILL BE STILL SOME FORM OF SKEPTISM. THEREFORE LET OUR TESTIMONIALS SPEAK FOR ITSELF! WE HAVE MANY PROJECTS BEHIND US AND HUNDREDS OF THEM CANNOT BE WRONG!

Q4: WHAT IS THE RETURN POLICY LIKE IF ANY?

A4: IT VARIES BETWEEN THE PRODUCTS ITSELF, AND SOME HAVE A 1 TO 1 EXCHANGE FOR EG. LED STRIPS. BUT FOR WOOD RELATED FURNITURE, YOU MUST ACCEPT THE FACT THAT THERE DEFINITELY BE DIFFERENCES AS WOOD ARE NATURAL MATERIALS.


Q5: HOW DO I TRACK THE ORDER?

A5: YOU CAN VISIT OUR WEBSITE REGULARLY OR ALTERNATIVELY EMAIL US WITH YOUR ORDER NUMBER.

Q6: YOU GUYS SEEMS MUCH CHEAPER THAN THOSE THAT I SEE IN THE MARKET, HOW DO YOU GUYS DO IT?

A6: THANKS! WE ARE IN FACT OFFERING A VALUE PROPOSITION THAT DOES NOT COMPROMISE QUALITY. WE ARE ALWAYS ON THE LOOKOUT FOR BULK PURCHASE AND WORKING WITH TRUSTED VENDORS TO KEEP PRICES ATTRACTIVE.

Q7; I AM A REPEAT CUSTOMER, DO I GET BETTER DISCOUNTS?

A7: FOR SURE YOU DO. SPEAK TO US TODAY!

Q8: HMM CAN I ORDER THE STUFF FIRST AND LEAVE WITH YOU GUYS? THEN COLLECT IT MAYBE A FEW WEEKS LATER?

A8: OF COZ YOU CAN. BUT THE THING IS THAT ONCE THE ITEMS REACHES SINGAPORE PORT, WE HAVE TO DISPATCH IT ASAP TO OUR BUYERS. IF NOT THE WAREHOUSE WILL INCUR ADDITIONAL COST WHICH MIGHT HAVE TO BE BORNE BY YOU. IT WILL NOT BE INSANELY EXPENSIVE BUT MAYBE STILL COSTING YOU $25-$30/ WEEK DEPENDING ON THE VOLUME OF YOUR ITEMS.

Q9: SO WHAT IS A TYPICAL PROCESS LIKE? FROM ORDERING TO DELIVERY?

A9: AFTER RECEIVING THE ORDERS TOGETHER WITH 50% DEPOSIT, WE WILL CONSOLIDATE AND COMBINE WITH SOME OTHER ORDERS AND SEND IT TO OUR VENDORS. THEY WILL START MANUFACTURING OR PACKING THEM TO GET READY TO BE SHIPPED OVER. BEFORE THEY SHIP OVER, THEY WILL TYPICALLY TAKE PICTURES OF THE PACKED ITEMS TO SHOW US THE MINT CONDITION. WE WILL APPROVE IT BEFORE THEY CAN SEND. LEAD TIME VARIES BETWEEN ITEMS CAN BE AS FAST AS 4 DAYS AND AS LONG AS 8 WEEKS FOR BULKY ITEMS.

Q10: OK IM NOT FULLY CONVINCED BY THE FAQ PROVIDED? SO HOW?

A10: DROP US AN EMAIL AT WEWIRETHEWORLD@GMAIL.COM AND WE WILL KEEP ADDING ON TO OUR FAQ TILL IT CAN SATISFY ALMOST EVERYONE!